I enjoy visiting homes with pets and am happy to work around them if they are calm and comfortable with new people.
Unfortunately, due to allergies, I am unable to accept cleaning jobs in homes with dogs.

Please note that I am not responsible for pets while I am in your home.

Not at all. There is no need to tidy up before I arrive, I am more than happy to take care of that as part of the cleaning. Some clients prefer to straighten up first, while others leave it all to me. Either way is perfectly fine. Just keep in mind that the more tidying I do, the longer the cleaning may take.

Please don't worry. I understand that life happens: busy schedules, periods of stress, health issues, and daily responsibilities can make it difficult to keep up. There is absolutely no judgment here, just understanding and a willingness to help. Whether your home needs some extra attention or you simply have not had the time or energy, I am here to help, not to criticize. My role is simply to help make your home clean and enjoyable again.

Yes, I do!

A professional cleaning makes a thoughtful gift for birthdays, new parents, or anyone who could use a helping hand. Contact me to purchase a gift certificate in any amount.

Yes, I bring all the necessary equipment and products to clean your home. I use professional, eco-friendly cleaning products sourced from trusted suppliers and formulated for professional use, with little to no added fragrance. I do not use bleach or essential oils in my cleaning products.

For initial deep cleans, I may need to use more conventional cleaning products to tackle tougher buildup, but only with your agreement. These are used sparingly when needed. After that, I continue using eco-friendly options for regular maintenance cleaning.

I always bring and use my own vacuum for all cleans. My vacuum is equipped with a HEPA filter to help capture fine dust and allergens. Using my own professional equipment also ensures that I have the equipment I need to provide consistent results from one visit to the next.

I understand that life happens and things come up. I don’t charge cancellation fees, but I do appreciate as much notice as possible.
If anyone in the household is unwell, please let me know ahead of time so we can discuss the situation. For minor illnesses like a cold, cleaning can usually go ahead, but for more serious, contagious conditions, we may need to reschedule for everyone's safety.

While I strive to provide a detailed and thorough clean every time, there are certain situations I am unable to take on due to health, safety, or liability concerns.

I do not clean up after pet messes or handle litter boxes. I also cannot clean areas involving human bodily fluids, such as blood, vomit, urine, or feces. Clogged or overflowing toilets and unsanitary bathroom conditions are also outside the scope of my services.

Homes with infestations of bedbugs, fleas, cockroaches, or rodents won’t be serviced.

If there is significant mold present that requires professional remediation, the area will need to be treated by a specialist before I can continue with regular cleaning.

Used sanitary products must be properly disposed of before my arrival.

I do not move heavy furniture or appliances, take apart items to clean them, or clean any areas that cannot be safely reached with a two-step ladder.

I also do not provide cleaning services while other professionals, such as movers, painters, or contractors, are actively working in the home.

Regular maintenance cleaning: $45/hr + GST (2-hour minimum)

Deep cleaning & one-time cleaning: $55/hr + GST

Payment is due within 3 days of receiving the invoice, which is sent the evening of the cleaning. Accepted forms of payment include e-transfer, check, and cash.

Your satisfaction truly matters to me. If you feel anything was missed or not quite right, please reach out within 24 hours. I’ll be more than happy to come back and make it right, at no extra cost.